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Global Summit of Women 2003
Marrakech, Morocco
GROWING MICROENTERPRISES INTO THE
MAINSTREAM MARKET
Joan Uy, Head of the Marketing Management Group
of the Northern Mindanao
Vegetable Producers Association (Philippines)
Good afternoon
everyone.
I shall share with you the story of how small
vegetable growers worked together to break into the good markets, the
institutional buyers comprised of the fastfood processor, the hotels and
restaurants, and the supermarkets.
Down in Southern Philippines, in the island
of Mindanao, small growers located in different barangays (villages)
within the highland province of Bukidnon harvest vegetables every week. I
am one of these growers and my farm is called Green Haven Farm. On it are
grown lettuce, carrots, garden pea and sweet corn.
Every Tuesday, we go through this routine
together. We harvest our vegetables, pack them neatly in plastic crates
that are individually labeled with each farm’s name, send them through a
refrigerated truck to a centrally located consolidation area in our
province, turn over our vegetables with their packing list to the
consolidation in-charge who puts them into a refrigerated container van. The
vegetables in the van are shipped the same day of harvest to our buyers in
Manila, our country’s capital and biggest demand center, and are delivered
to our buyers’ cold storage rooms in their highest “farm-fresh cut”
quality.
To keep our promise to supply high quality
vegetables, we always produce 20% more than our committed volume to our
buyers so that we can sort our products. The extra vegetables comprising our
“off-sizes” after sorting are brought to our local market-trading center and
sold to various contracted traders.
A marketing office handles the flow of
documents with the buyers from vegetable shipment until the payments are
collected and turned over to each grower. The buyer’s price is given to the
grower and this is her/his incentive to produce quality products. S/he only
pays a marketing service fee of 5% to cover costs and a group contribution
of 1%, both percentages based on the sale value of whatever product was
accepted in the market.
We have gone through this routine for the past year
and have gradually built a name as a reliable supplier of quality
vegetables. It is a source of pride whenever we think that the lettuce we
harvest is found in the fastfoods’ hamburger sandwiches and salad bars, the
broccoli we grow is served in the hotels and restaurants, and our various
vegetables are starting to be displayed in the chillers of our country’s
premier supermarkets. We know we have made our mark when our vegetables
started to replace the imports of our buyers.
The Beginnings – Laying the Ground for Farm Enterprise Development
Green Haven Farm started growing lettuce in
1999 with just a weekly production of 100 kgs. Our initial buyers were
local traders at the vegetable trading post. They were a difficult market
because they bought at low prices and deducted outright 25% from the weight
as allowance for trimmings even if our produce had relatively better
quality. Unhappy with this situation, we looked for alternative markets.
Thus began our experiment in 2000 to directly supply local restaurants and
fastfoods.
Our lettuce volume gradually increased. Six
months after our experiment, we started to supply 200 kgs lettuce weekly by
boat to the fastfood outlets in the neighboring island of Cebu, our
country’s second biggest demand center. And a year after, we started to
send 400 kgs vegetables by plane to an additional market, a fastfood
processor in Manila. We kept our commitment to deliver weekly by planting
also weekly.
Attaining the quality standards of the
fastfood processor was difficult and we had to go through a learning period.
With the innovations and adjustments that we implemented, our buyer
recognized our determination to succeed. It reached out halfway by giving
us technical advice on production and postharvest practices. And it
strongly suggested refrigeration with shipping to preserve quality, and also
to bring down freight cost. The problem was how to consistently fill up a
20-feet container van with 3.5 metric tons weekly. The solution was to
convince other lettuce growers to join us and to consolidate our delivery.
By the end of 2001, we had formed a cluster
of growers called the lettuce cluster, all sharing production technologies
so we could come up with a common quality standard. And by the middle of
2002, we sent our first refrigerated container van of vegetables to our
buyers and have since consistently kept our promise to deliver weekly.
Satisfied with our supply performance,
several other buyers contacted us this year for various vegetables. This
was the beginning of our expansion. New growers joined us and more clusters
were formed.
Organization – The Vehicle for Market Mainstreaming
How large can small become?
At present, we have 9 clusters of growers
investing in 9 kinds of crops now on field in preparation for more markets
by the second half of this year. Consolidated weekly market volume we
target is 20 tons. This is 5 times what we currently supply. Each cluster
is a self-organizing group of growers acting like a business unit. But all
these 9 clusters are joined together, embedded in the bigger organization of
vegetable growers called the Northern Mindanao Vegetable Producers
Association, Inc. (NORMIN VEGGIES). To date, there are 70 members made up
of both the independent growers and farmers groups.
We continue to operate our small
farmholdings but we enjoy access as a group to competence enhancing
linkages, namely: (a) Business – the providers of farm inputs
and services and also our business support organization which is the Chamber
of Agriculture, Fisheries and Food Industries of Northern Mindanao or
CAFFINORMIN to which our vegetable association is a member, (b)
Government – Department of Agriculture and the Department of Trade
and Industry, and (c) Private Resource Organizations – Growth
with Equity in Mindanao/United States Assistance for International
Development or GEM/USAID assisting us in institution building and technology
development; the Local Government Support Program/Canada International
Development Agency or LGSP/CIDA supporting the capacity building of our
local government units in the field of enterprise promotion; and the
Lutheran World Relief Services or LWR undertaking pilot testing of a
financing scheme with market matching for small farmers.
Reflections – Our Lessons
I did not imagine
when I started farming 4 years ago that developments would take this
momentum and that from managing one farm, I would take the long jump to head
the marketing management group of the whole vegetable association. It was a
point of reflection when we started to confront tight competition from the
big corporate farms that wanted to replace us in our markets.
The challenge has
been difficult from the “big players” but we also take it positively as a
sign that we have grown to a level where our presence is now starting to be
felt in the institutional markets. So far, we have held our markets, and
with additional orders from new buyers, we are poised for growth. Looking
back, these are the strategies that have proved very effective for us.
1.
We invest time and
resources to build an organization for it is what draws in capacity building
opportunities that enable us to make the “shortcuts” from “small scale into
large scale”
Our vegetable association is a point of
attraction for business linkages (markets, farm input/service providers,
technology providers), for government assistance, and for private resource
organization support. The basic value of unity is what we always emphasize
in NORMIN VEGGIES.
2.
Within a bigger
organization, we have institutionalized self-managed small business units
through the formation of clusters of growers.
A cluster that is made up of 5 to 10 growers
facilitates that resources can be focused on a particular vegetable,
production programming can be done more easily, and improvements in product
quality based on type of market supplied can be addressed adequately. The
cluster is small enough so it can easily stimulate innovations, and more
importantly, the sharing and helping of one another.
There are times that growers experience crop
damage that reduces the week’s harvest. When this happens, a grower’s
supply deficiency is matched with another’s surplus to be able to come up
with a stable volume. This has been our strength in the market. This
cooperation has been formalized through a Grower’s Agreement and the
Code of Business that are signed by all growers in a cluster.
3.
We always work for customer satisfaction because it is the key to
keep our farm business going.
Each cluster exerts effort to establish
quality at the field and at postharvest because quality improvement opens up
our market options. We recognize technology as capital and so we tap
resource persons and consultants with experience from corporate farms that
teach us better ways of doing things.
Each grower is guided by a Quality
Assurance Plan, which provide her/him the details of how activities are
to be done within the cluster for a particular product and market. In
packing vegetables, we employ labeling of the farm in each plastic crate
container so that we have a tracking mechanism for quality from each farm,
and we can correct customer complaints fast.
4.
We adopt a supply chain approach that enables us to understand how
our products move from the farm to our buyers, and what it means in terms of
costs and returns for the growers.
We supply each grower with a Supply Chain
Diagram that identifies all activities in the chain with their
corresponding unit costs and returns. Each grower in the cluster knows the
bottomline figures (breakeven point) and other benchmark information so s/he
can evaluate her/his operational efficiency. Since the buyer’s price is
given to the grower given, and s/he is required only to pay a marketing fee
for the service done, the grower can easily appreciate that the benefits of
quality and efficiency translates into higher returns for her/him.
5.
In our association, we foster the entrepreneurial abilities of a
marketing management group that can unleash the income potentials for the
organization.
In the mainstream markets, competition is
very tight. The organization recognizes the need for highly creative and
innovative persons (i.e. the entrepreneurs) to handle the marketing for the
whole association. This marketing management group is given room by the
association to make decisions autonomously, and they are paid the marketing
fee to be able to manage the operations well for the whole association.
Conclusion
Our small farms
through our clusters and our vegetable association have joined the
mainstream market. The full potential of this development remains only
partly realized at this stage. But what is important is that we have found
the viable means for us to successfully penetrate the institutional markets,
and we continue to take slow but steady steps further in the path toward
this particular development.
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